Shipping Policy for SHOWTOPIC
Effective Date: February 19, 2025
At SHOWTOPIC, we are dedicated to delivering your orders in a timely and efficient manner. Our Shipping Policy outlines the details regarding shipping methods, processing times, and delivery expectations to ensure you have a smooth shopping experience. By purchasing products from SHOWTOPIC, you agree to the terms outlined in this policy.
1. Shipping Methods and Delivery Times
We offer various shipping methods to meet your needs. The shipping options available for your order will be shown at checkout, and the estimated delivery time will depend on your location and the shipping method you choose. Typical shipping options include:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Priority Shipping: Estimated delivery within 1-2 business days.
Please note that delivery times are estimates and may vary depending on factors such as location, weather, or unforeseen delays from the courier.
2. Shipping Charges
Shipping costs are calculated based on your delivery address and the selected shipping method. These charges will be displayed during checkout before you finalize your order. The final shipping cost will depend on the weight, size, and destination of your items. SHOWTOPIC strives to keep shipping rates competitive while ensuring the safe delivery of your order.
3. Order Processing Time
Once you place your order, we aim to process and ship it within 1-3 business days. Orders placed after business hours, on weekends, or on holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order has shipped.
4. Shipping to P.O. Boxes and International Orders
Currently, SHOWTOPIC only ships within the United States. We do not offer international shipping at this time. We also do not ship to P.O. Boxes. Please provide a valid street address for all deliveries.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on the courier’s website. Please allow up to 24 hours for tracking information to be updated in the system after shipment.
6. Shipping Delays
While we strive to deliver your order on time, there are instances where shipping delays can occur due to factors beyond our control, such as weather conditions, courier issues, or customs delays. We are not responsible for delays caused by external factors, but we will do our best to assist you in tracking your order.
7. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us immediately at info@showtopic.xyz or call 602-505-0652. We will work with the shipping carrier to resolve the issue, and in some cases, we may offer a replacement or refund based on the circumstances.
8. Incorrect Shipping Information
It is your responsibility to provide accurate shipping information during checkout. SHOWTOPIC is not responsible for delays or non-delivery caused by incorrect or incomplete shipping details. If an incorrect address is provided, please contact our customer service team immediately to make corrections before the order is processed and shipped.
9. Customer Support
If you have any questions or concerns regarding shipping or need assistance with your order, please don’t hesitate to contact us:
SHOWTOPIC
Phone: 602-505-0652
Email: info@showtopic.xyz
Website: https://showtopic.xyz/
We appreciate your business and are dedicated to ensuring your order reaches you as quickly and safely as possible. Thank you for choosing SHOWTOPIC!